CIM ®

MOVE BEYOND SPREADSHEETS
The Circuit Inventory Manager
application provides complete
process management and visibility
into your circuit inventory


SaaS Circuit Inventory Management for Carriers, Resellers, and Enterprises
ACCELERATE PRODUCTIVITY

Compile all your circuit related information in one common, easy to use web-based platform. Track the details of multi-vendor circuits.

MANAGE CAPACITY

Document the capacity of backbone circuits as wavelengths, channels, or VLANs. Link payload circuits to track availability.

VISUALIZE NETWORKS

See all your circuits in a GoogleTM map based view.

VENDOR MANAGEMENT

Track your relationship and spend with each carrier, and stay on top of critical dates.

TERM MANAGEMENT

Centralize the term management of all your services, and build reports to create awareness.

INSTALL INTERVALS

Document install intervals by service type for each carrier to better predict install dates.

COMPLETE CUSTOMER PROFILE

View all your customer circuits, orders, tickets, quotes, and more in one easy-to-use interface.

HISTORICAL VIEW

Maintain a record of very circuit, quote, and order in your customer's history.

ADVANCED REPORTING

Build reports around customer activity to provide new insight.

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DASHBOARD

Stay on top of all your circuit related activities by using a variety of widgets on a user-customizable dashboard.

Widgets include:

  • Active Circuits
  • Near Term Circuits
  • Pending Circuits
  • Quote Activity
  • Trouble Tickets
  • Service Orders
  • Sites
  • Contacts
  • Reports
  • Many more...

RESOLVE ISSUES

Use the trouble ticket feature to track customer issues related to circuits and document outages.

STORE RELEVANT DATA

Upload documents and use the rich text editor to record the complete story.

CALENDAR

Schedule tickets in a calendar.

OPPORTUNITY MANAGEMENT

Provide quotes to your customers and capture relevant circuit requirements.

CARRIER PRICING RESPONSE

After E-mailing your requirements to vendors from the application, they can respond directly via a one-time-use response form.

CUSTOMER WORKFLOW

Use service orders to track the order process with your customers. The process has been built to be customizable to suit your needs.

VENDOR WORKFLOW

Track the ordering process with your vendors by storing key dates and documents.

LOCATION DATABASE

Create a repository of your sites, customer sites, and carrier lit buildings. Use templates to efficiently load data.

SITE MAP

Visualize sites in a GoogleTM map view.

Built with all the features of a modern Web application

Supports Modern Browsers
Microsoft Edge®, Mozilla® Firefox®, Apple® Safari®, Google ChromeTM
256-bit encryption (2048-bit Certificate key)
SSO Integration via Google WorkspaceTM, Microsoft AzureTM, OktaTM and OneLogin.
Two Factor Authentication via Duo Security or Google
Supports Mobile Platforms
Apple/AndroidTM Phones and Tablets, Microsoft SurfaceTM Tablets
Standards-based HTML, no Flash/Java plug-ins required
Export formats: Excel, CSV, HTML, PDF